![Image](https://www.rdhloans.com/intranet/wp-content/uploads/PennyMac_RGB.jpg)
Contacts
- Contact: Michelle Goldberg | Account Executive | based in Austin, TX | 512-289-4328 | [email protected]
- Peter Carruolo | Client Management | 813-314-7363 | [email protected]
- Douglas 'Jack' Dykes | Pipeline Account Manager | 813-291-3286 ext. 6363 | [email protected]
- Christina Singleton | Jack Dykes Manager, who to contact if you need additional assistance | 813-710-9901 | [email protected]
- Penny Mac Site Link | to access the Portal: Follow this link and click "View My Portal"
Penny Mac Recent/ 2021 Updates
Updated EPO Policy in the Delegated Sellers Guide, 3/2021
Important Links and Documents:
https://www.goppennymac.com/ | Internet Explorer Only (?) | User Name: [email protected] | Password: Outlook2! |
This provides View Access to their site. To makes changes, first discuss that with your processor.
Other Tips: You must click Go To Portal from the gopennymac.com page.
If you are having trouble reaching the site: The computer must be in compatibility mode. For that, you may need to click the icon at the top right of the screen and click Compatibility View Settings. This will open a box where you can add gopennymac.com to your Compatibility View.
Account Executive: Douglas 'Jack' Dyles | Manager I, Pipeline Accounts. PennyMac Non Delegated
Office: 813-291-3286
Email: [email protected]
Corporate NMLS# 252869
www.GoPennyMac.com
If you can't reach Jack, Additional Contact: Christina Singleton | 813-710-9901 | [email protected]
Penny Mac Non-Del Contact Sheet Linked Here (Maybe out-dated)
Agency Correspondent Group Overlays
Government Correspondent Group Overlays
Penny Mac Government and Conventional Overlay Matrix's
EPO for Penny Mac (Early Payoff Period): 180 Days from PNMC purchase of the loan to the payoff date.
Update to EPO Policy 3/2/2021:
Penny Mac - How To Make A Payment Information (PDF)
The website with First Payment Info Linked Here
Instructions your Borrower will Receive:
NETTING ESCROWS: For Penny Mac To Penny Mac Refinances:
The payoff statement can be ordered to net the escrows from the balance of the payoff.
This will reduce the payoff balance, and the borrower's cash to close...they don't have to wait for the escrow refund check.